Business Basics: This is a primer on how to start and market a business. It is primarily for entrepreneurs planning a startup or for businesses that have recently started and need general basic business advice. The subject matter discussed includes how to set up the business enterprise -- licensing, registration, zoning, and entity type (proprietorship, partnership, corporation) -- development and need for a business plan and lender's requirements for financing (including credit scores). Participants will understand the requirements for planning and starting a business, the effort required to run a business, researching competitors, capturing operating costs, and startup cash and costs.

Business Plan: We teach you the importance of having a professional business plan. Takes the fear out of building a Business Plan and how it is to be used.

Financial Management: This program is a more in depth review of financial management for the existing business, or serious entrepreneur in the pre startup mode. The class focuses on Profit and Loss Statement, Balance Sheet, Cash Flow, Return on Investment, and detailed discussion on expenses, startup costs, cash cycles, granting and receiving credit, pricing, inventory, asset acquisition, and financing options. The outcome is a client that has a much broader understanding of the financial requirements for operating a business and being profitable.

Great Customer Service: Learn how to develop and protect your most important asset...your customers. We teach you how to build Great Customer Service in your team.

Leadership and Management Skills: This is a human resource workshop targeted to existing businesses. The subject matter is communicating with and motivating employees. The majority of small businesses struggle with managing and developing employees. The program demonstrates the need for all employees in a business to be customer focused, to understand the business goals, to know the requirements of the position, and to understand the mission and vision. There are a number of ways to motivate employees to behave and function to achieve the desired outcomes. Upon completion of the course, the business owner has motivational and communication tools to put in place for optimization of their respective human resources.

Marketing: The workshop provides an overview of key marketing components and low-cost marketing techniques. The take away of this program is to understand the various avenues for reaching customers and the most efficient return on the investment.

Not-for-Profit Basics: Learn the requirements and essentials of doing business as a Not-For-Profit corporation. Includes resource materials. This workshop is for persons already in business or start-ups.